Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage - while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? This has you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection.
Benefits:
Drops and spills protection: Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week: Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping: Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Features:
- Accidental damage protection
- Remote problem diagnosis and telephone or chat support
- Replacements parts and materials
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair
- Prepaid return shipment
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Provided Support: Live Chat, Parts Replacement, Pick-up & Return, Remote Diagnosis, Phone Support, Repair
Service Type: Pickup and return
Eligible Options: Accidental damage protection
Duration: 3 years
Response time: Repaired within 3-7 business days
Coverage window: Standard workdays - 9 hours
Place of service: Offsite
Service method: Depot repair
Logistics options: Courier pick up and return
Warranty coverage: In warranty
